Returns & Exchanges
At KIIKIO, we want you to love your fashion finds, which is why we offer a 30-day return window for all items in their original, unworn condition with tags attached. Simply initiate your request through our online portal to receive a prepaid shipping label or store credit.
Initiate Your Return
Visit our Returns Portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the unworn garments with original tags in their original packaging to ensure a smooth inspection process.
Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing